ACD: launch an analysis

Last updated: June 11, 2026

  1. Disable folder sharing

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  1. Start an analysis

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  1. Share the folder again

  1. Verify that real-time account updates are enabled.

  2. Verify that transaction history is published.

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"Impossible de se connecter aux communs de la comptabilité”

If the previous steps do not resolve the issue, the usual solution is to request the client's integrator to:

  • open port 443 or the dedicated port to enable the connection (this is done by the IT provider)

  • If the connection is established: restart the Enterprise Web Accounting service (also done by the IT provider)